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To be eligible for CRT-271 examination, applicants are required to have an understanding of the Salesforce Platform fundamentals, including the latest updates and developments. This means that candidates should have knowledge of Salesforce licenses, data management, deployment, and customization, among others. Furthermore, the candidate should have practical experience in configuring, developing, and administrating the Salesforce Community Cloud Platform.

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Salesforce Certification Preparation For Community Cloud Consultants Sample Questions (Q56-Q61):

NEW QUESTION # 56
Universal Containers rolled out a Community in the Customer Service Napili template for their employees.
The CEO has the following requirements: * All employees can participate in discussions within the Community. * Create a Chatter group for corporate announcements where all employees can participate and comment. * The posts in this group should be visible in the feed of all employees. How should the Salesforce Admin accomplish this task? Choose one answer

A. Create a Chatter group in the internal Salesforce org and include all employees
B. Create a post on a custom object, Announcements that all employees follow
C. Create a Chatter group in the internal org and create a trigger to make the posts visible to everyone
D. Create a Chatter group in the Community and include all employees

Answer: D

NEW QUESTION # 57
A Salesforce Admin needs to enable public access, such that Community collaboration features are accessible to guest users.
How should the Salesforce Admin perform this task?

A. Allow users to access the Community with guest user login credentials.
B. Create public-free web pages and use Community only for authenticated users.
C. Enable "Public can access the community" checkbox under General Settings in Community Builder.
D. Create Force.com sites and update guest user login access.

Answer: D

NEW QUESTION # 58
Universal Containers (UC) tracks customers in its Salesforce org as Contacts. UC plans to on-board a select set of existing customers to the UC community, without the need for users to self register.
How should a Community Cloud consultant accomplish this task?
Select one or more of the following:

A. Use the Data Import Wizard to create users from contacts
B. Use the Salesforce Community user API to create users from contacts
C. Use data loader to export contacts and insert as Community users
D. Enable Person Accounts and set the accounts as Community users

Answer: D

NEW QUESTION # 59
The headphones alliance wish to engage with their customers in a whole new way and at Dreamforce they saw Communities in action. They have identified that they have a lot of great content but what to make sure that articles and discussions are grouped logically so that it is easy to find, post questions and navigate the site. What Communities feature would you recommend to use?

A. Chatter Groups
B. Data Categories
C. Article Groups
D. Topics
E. Knowledge Groups

Answer: D

NEW QUESTION # 60
You are creating a community whereby your customers will be able to upload photos of themselves with your products to a contest chatter group. You want to make sure only photo file extensions are allowed e.g. (.jpg,
.png, .gif) and only up to 500mb. What steps would you take to enable this?

A. Define the file types in the Community Builder but it's not possible to restrict the file size
B. Write an apex trigger on the Feed Object
C. Download a 3rd party photo upload component from the AppExchange
D. Define the file types and size limit in the Community Manager under Administration
E. Define the file size limit in the Community Manager but it's not possible to limit the file type

Answer: D

NEW QUESTION # 61
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